We'd love to hear from you! Please give us a call toll free at 1 866 466 0555 or email us at info@rockypointtile.com if you have any questions we can assist you with. We're open Monday to Friday from 9am to 4pm PST.
Contractors will usually require 10% additional tile. However, if you are ordering any of our cutosm made to order tile we strongly recommend you purchase an extra 15%. This will give you a little more buffer zone to work with should you run short due to miscalculations or errors when cutting.
Please visit our Cutting Glass Tile page for instructions and video tips.
We recommend using a modified thinset that is suitable for use with glass tile. When purchasing modified thinset please read the manufacturers specifications to insure it is suitable for use with glass tile.
This is a question that comes up often. We suggest using a chrome finishing cap for this purpose. A chrome finishing cap is usually sold in 8 foot lengths, and can be found at most big box hardware stores. As you tile vertically the chrome cap is placed along the edge of the tile leaving a nice clean edge. This will hide your cuts and give your installation a professional look. These caps can also be purchased in other finishes. We recommend chrome as it will pull in with your appliances and fixtures to help tie the room together nicely. If you are purchasing glass tile we do carry some glass pencil trim to coordinate with some of our colors.
We include free shipping to all Canadian Provinces and the contiguous United States. We can ship to Alaska, Hawaii, and the Northern Territories. However, there may be additional shipping costs to these areas. Please call for a quote to your zip code/postal code.
We do our best to insure your order leaves our location within 2 business days of purchase. Shipments typically require 5 - 6 business days travel time to customers on the east coast, and 3 - 4 business days for customers on the west coast.
No. All orders entering the USA include duty and brokerage charges. We do our best to keep things as simple as possible by including these costs in our online prices.
We have to collect HST/GST on all orders to Canadian addresses.
Yes we do, please refer to our return policy for more details.
Currently we do not supply our products to any retailers. If you would like to view our tiles before placing a larger order we recommend purchasing a sample from our online store.